I was trying to update my payment method and the system won't take it. What's wrong?

Here at Katapult, we are restricted from updating certain debit cards as your recurring payment method. Your card needs to be linked to a Nationally recognized financial institution. We do not accept the following as permanent payment methods or for making the initial $45 payment to initiate the lease, with the exception of Cash App: Credit Unions Pre-Paid Cards (ie: Green Dot, Skylight, [...]

I don’t have my product yet, do I have to make my payment?

Until you have received your product, you are not obligated to make any payments. Please keep in mind, your 90 Day promotional period expiration date will remain the same. If you are wanting to take advantage of that, payments will need to be made on your regulary scheduled due [...]

I paid off my lease today, can I start a new lease now?

You are more than welcome to open a new lease after paying off your current lease. Please be advised you may be required to reapply. If you need assistance with checking out, please contact us via text or call at [...]

How do I get a increase for my approval limit?

Currently, credit limit increases are not provided to our customers. We are working to find a solution for this. The best way to free up available funds is to make on-time payments and complete your lease. Your original limit will be reset for you to continue to make [...]

What is lease to own?

Lease-to-own means that you make recurring payments for the use of the products you have selected. You have no long term obligation to continue leasing and can return the product to Katapult at any time with no further obligation other than any amounts that are past due. With each payment, you have the option to continue leasing, buyout, or return your items. During the first 90 Days, you can [...]