How do I connect with Katapult?

Answer: By visiting your retailer portal: Review the application index to see details on a specific lease purchase agreement. By live chat: LiveChat By email: [email protected] or you can email your Account Manager directly By phone: 833- KATAPULT (528-2785) By connecting with your Sales Manager or Account Manager, they will have provided you with contact info during and after your [...]

Do you check my customer’s credit score?

Answer: Your customers are much more than a credit score. To show that, we check out information about your customers without the use of typical FICO based credit reporting [...]

Do I collect the initial payment or do you?

Answer: The initial payment will be collected by us at checkout. You will process the payment in-store via the retailer portal. If you offer your products online, customers will make their payment directly to Katapult during the checkout [...]

Can I collect down payments or can a customer give a larger first payment?

Answer: Not currently however, this is something we are working on for the future, so check back with [...]

Can a customer have multiple lease purchase agreements?

Answer: Yes. We will offer them additional approval amounts for being a great customer that can be used towards another lease purchase agreement. Accommodations and or material changes to a customer’s existing lease agreement may inhibit the opportunity to enroll in additional lease [...]